For the latest guidance on COVID-19 for teachers, school leaders, carers, parents and pupils the best place to visit is the Department for Education (DfE) website.

Information available includes guidance for parents and carers on supporting young people’s mental heath and wellbeing.

The DfE also has a helpline for staff, parents and young people who are seeking advice about COVID-19/Coronavirus:

T: 0800 046 8687


Available: 8am to 6pm (Mon to Fri), 10am to 4pm (Sat & Sun).

You can also visit Suffolk County Council for national and local information on COVID-19.

The Department for Education have been informed that some parents have received an email stating the following: ‘As schools will be closing, if you’re entitled to free school meals, please send your bank details and we’ll make sure you’re supported’. The Department for Education has confirmed that this is a scam email and is not official. We urge parents that if you receive any emails like this, please do not respond, and delete it immediately.