Working together with parents & carers

Our academy community recognises the importance of staff and parents/ carers working together so that our pupils receive the best possible support, make good progress and value their wellbeing. Communication promotes a partnership.

At Olive Academies we are committed to the following principles:

  • we always welcome contact from parents and carers
  • we respond as quickly and as fully as possible to parents and carers’ queries or concerns
  • we actively involve parents and carers in our work with pupils
  • we share information as often and as fully as possible with parents and carers.
“Olive AP Academy – Suffolk is a school that works tirelessly to ensure better things for their pupils… Pupils are treated as individuals and are not compared to their peers.” Parent, September 2019 
“The transition from leaving his previous school was extremely hard, but with the right level of support, consistency, working together and showing my son we were all on the same page, the hard work paid off. I now have a happy child who goes into school with a smile and comes out with a smile.” Parent, September 2019 
“The staff work as a great team; from the headteacher down to the learning support assistants. Any concerns have always been dealt with quickly, either through phone or email.” Parent, September 2019 
“When I leave my son I know he is in a safe place and has the right learning environment. This has boosted his self-esteem and confidence in leaps and bounds. I am proud my son attends Olive AP Academy – Suffolk and will continue to support the school.” Parent, September 2019 

At our academy:

  •  parent/carer meetings are offered half-termly to discuss written reports
  •  we offer regular meetings with parents/carers to agree educational provision for pupils
  •  parents/carers are most welcome at academy events (please see our academy event calendar)
  • we have a termly parent/ carer forum which gives parents/ carers regular opportunities to give their feedback and share their ideas with academy leaders

Parents and carers can contact the academy office if they wish to raise anything to do with their child’s progress. T: 01449 613931 E:

If you have any concerns about a child’s wellbeing, bullying or online safety, please contact the Designated Safeguarding Lead, Judy Lewis via the academy office. You can also contact Sarah Coe our academy’s Education welfare Officer if you would like any support or advice. Please contact our SENDCO, Ellen Watson, if you would like to discuss your child’s needs or additional support:

Olive AP Academy – Suffolk is also working in partnership with Suffolk Parents Carers Network. Please check out their website for resources and useful advice for parents and carers.

If you are seeking further support for you and your family please see the information and resources on our Safeguarding page. 
Ofsted Parent View - Give Ofsted your view on your child's school

Ofsted Parent View gives you the chance to tell Ofsted what you think about your child’s school, from the quality of teaching to dealing with bullying and poor behaviour. The survey can be completed at any time.

Should you wish to make a complaint please refer to our Complaints Policy in the first instance.