Safeguarding guidance and support

At Olive Academies, we recognise that safeguarding children is everyone’s responsibility. We want all children and adults to feel confident about reporting any safeguarding concern and know they will be listened to.  We want everyone feels safe and respected and able to talk about any concern be it about bullying, sexual harassment or abuse, or homophobic or racist abuse. Our approach is outlined in our Safeguarding Policy.  This follows the guidance in the government’s Keeping Children Safe in Education document. We have also published an additional policy document to take into account the exceptional circumstances as a result of the COVID-19 pandemic – this is available on our policies page here

To talk to someone at the school, please contact the Designated Safeguarding Lead Ms Ellen Watson via the academy office or email  You can also find further information about child protection from Suffolk County Council’s social care team.

Children and young people can always call Childline for help or advice on 0800 1111 and there are links to other sources of support below.

We understand that there are many ways in which we can work together to create a respectful and support culture.  We aim to:

  • make sure that everyone knows who they can talk to both within school and externally if they do not wish to talk to a member of staff
  • make sure staff know how to manage such reports in line with the government’s Keeping Children Safe in Education guidance
  • have in place policies on behaviour, bullying and safeguarding which promote inclusion and respect
  • provide opportunities for our students to talk to trusted adults about their wellbeing and any concerns they have
  • make sure that staff are trained regularly about different safeguarding issues so that they can support children and young people and their peers
  • always try to improve how we teach healthy and respectful relationships, respectful behaviour, and that sexual violence and sexual harassment is always wrong. We do this in many ways, including staff training, our assemblies, our 1:1 coaching, the support provided by other agencies such as St Giles Trust and delivery of our RSE and PSHE curriculum.

We recognise that as school leaders we ourselves must continue to learn and listen to what children and young people and adults are experiencing both within our community and more broadly. In doing so, we strive to promote an open, honest and respectful culture for everyone.

Government guidance for parents and carers

The government has produced a useful webpage listing sources of advice and support for keeping their children safe. The guide includes information about:

  • Protecting children from domestic abuse
  • Teenage relationship abuse
  • Child sexual abuse and exploitation
  • Sexual assault referral centres
  • Crime, Criminal Exploitation and County Lines, violence and gangs
  • Protecting children from radicalisation
  • Prevent
  • Online child safety
  • Mental health

You can find the information here.

Kooth is new free online counselling and emotional wellbeing support service for young people in east and west Suffolk aged 11 – 25. Young people can access online counselling through their mobile device, 365 days a year. Experienced counsellors are available for virtual drop-in or bookable chat sessions from 12 noon until 10 p.m. on weekdays and from 6 p.m. until 10 p.m. on weekends. As well as online counselling, Kooth offers peer-to-peer support, moderated forums with other young members of the ‘Kooth community’ and a wide range of self-help materials. Young people can seek support or advice on any topic – coping with exam stress or bullying, seeking help for an eating disorder, dealing with suicidal thoughts or handling sexual abuse. Go to to find out more.

Parents and carers wanting to know more about how Kooth can benefit their young people can sign up for webinars in 2021 on 20 April and 19 May. To book your free place click here.

Sexual harassment or abuse

Olive Academies is committed to facilitating an environment where everyone feels confident about reporting any incidents of child-on-child abuse or sexual harassment and knowing that they will be heard and supported.  We follow the guidance in the DfE’s Keeping Children Safe at all times as outlined in our safeguarding policy.

The NSPCC has a dedicated helpline for children and young people who have experienced abuse at school, or for worried adults and professionals that need support and guidance, including for non-recent abuse.  The number for this is 0800 136 663 – information is available here.

Online Safety

Olive Academies believe that everyone has the right to learn and to teach in a supportive and caring environment without fear of being bullied. We will help all members of the school community to benefit from computing and online technologies, whilst understanding its risks, and equipping children with the knowledge and skills to be able to use it safely and responsibly. All staff and pupils are asked to read and sign an “Acceptable Use Agreement” when they join the academy. You can also read our academy’s Safeguarding Policy, ICT and Online Safety Policy and Anti-Bullying Policy.

For advice for children and parents about how to stay safe online visit

For useful reviews by parents and children of all the latest games, apps and films visit

The Child Exploitation and Online Protection Centre (CEOP) has produced a number of short films for parents and carers about how to keep children and young people safe online.


Please encourage your child to speak to any member of our staff if they have any worries about bullying. All Olive Academies staff are committed to doing everything they can to prevent all kinds of bullying. We want our academy to be an environment which is safe, supportive and free from intimidation. We actively promote a culture of awareness, tolerance and inclusion where all forms of bullying are seen as unacceptable. Read our full Anti-Bullying Policy.

Bullying UK offers good advice for parents about what to do if your child is being bullied.

Children and parents can also contact Childline for help or advice on 0800 1111.

Other organisations which offer advice and support for you and your family:

NSPCC helpline offers support and advice to children, professionals and families. Call 0808 800 5000 or visit

Talk to Frank for confidential advice about drugs

YoungMinds offers information and advice about children and young people’s wellbeing and mental health You can also contact the YoungMinds Parent Helpline on 0808 8025544.

The Hide Out offers advice for children and young people about domestic abuse

Bullying UK offers advice for young people and parents about bullying You can also call their helpline on 0808 800 2222.

Mind provides support to everyone who has experienced a mental health problem If you are concerned about your own mental health or about someone you know, you can also call Mind for advice on 0300 1233393 or text 86463.

Refuge offers advice about domestic abuse for teenage girls

Shelter, the housing and homelessness charity, provides advice for young people who are experiencing family problems and leaving home

CEOP Reporting